How to prepare for your Virtual Visit

For iOS Devices via PocketPatient™ App

(iPhone, iPad, or iPod)

Step 1: Activate Your Account via the Patient Portal

After the receptionist confirms your email address and phone number, you will receive an email with a link to log in to the Patient Portal. If you already have access to your Patient Portal, you can skip this step.

Step 2: Download the PocketPatient™ App

The email will include instructions to download the PocketPatient™ app on your iOS device.  Log in to the app using your Patient Portal username and password.

Step 3: Join the Virtual Visit

At the time of your appointment, you will receive an email to join the Virtual Visit with your Breathing and Sleep specialist.  You will have 10 minutes to log in to the PocketPatient™ app and click "Join Video Visit".

Step 4: Talk to your Snoring and Sleep Specialist

During the Virtual Visit, you have the ability to switch between your front and back camera.  You can also use your phone's flashlight. If you get disconnected, simply log back in to the PocketPatient™ app and re-join the Virtual Visit.

 

For Any Desktop Web Browser via Patient Portal

Step 1: Activate Your Account via the Patient Portal

After the receptionist confirms your email address and phone number, you will receive an email with a link to log in to the Patient Portal. If you already have access to your Patient Portal, you can skip this step.

Step 2: Join the Virtual Visit

At the time of your appointment, you will receive an email to join the Virtual Visit with your Breathing and Sleep specialist.  You will have 10 minutes to log in to your Patient Portal and click "Join Video Visit".

Step 3: Talk to your Snoring and Sleep Specialist

During the Virtual Visit, you have the ability to mute your mic.  To end the Virtual Visit, close the tab you are on. If you get disconnected, simply log back in to the Patient Portal and re-join the Virtual Visit.

For Android Devices via PocketPatient™ App

(Samsung, Google, Motorola, OnePlus, LG, HTC)

 

Step 1: Activate Your Account via the Patient Portal

After the receptionist confirms your email address and phone number, you will receive an email with a link to log in to the Patient Portal. If you already have access to your Patient Portal, you can skip this step.

Step 2: Download the PocketPatient™ App

The email will include instructions to download the PocketPatient™ app on your Android device.  Log in to the app using your Patient Portal username and password.

Step 3: Join the Virtual Visit

At the time of your appointment, you will receive an email to join the Virtual Visit with your Snoring and Sleep specialist.  You will have 10 minutes to log in to the PocketPatient™ app and click "Join Video Visit".

Step 4: Talk to your Snoring and Sleep Specialist

During the Virtual Visit, you have the ability to switch between your front and back camera.  You can also use your phone's flashlight. If you get disconnected, simply log back in to the PocketPatient™ app and re-join the Virtual Visit.

Sign up for our mailing list to stay up to date with more posts like this.

  • This field is for validation purposes and should be left unchanged.