Welcome to ADVENT
Patient Handouts & Links:
Using Your Patient Portal
How do I log into my Patient Portal?
Can you resend the email with the Patient Portal invite?
How do I reset my password for the Patient Portal?
What can I do on the Patient Portal?
Your Patient Portal is where you can view and manage many aspects of your treatment at ADVENT. Here you can:
- View your upcoming appointments
- View your visit notes and treatment plans
- View your medical records and medications
- View your sleep study interpretations
- View your CT and treatment planning interpretations (images not included)
- View your pathology results
- Update your medical history
How do I use the Patient Portal?
Easy, download the Patient Portal Instructions here:
How do I access my visit notes?
- Select 'Appointments' from the top navigation bar
- Select 'Past Appointments' from the side bar
- To view your Visit Notes, select the blue hyperlink with the date and time of your visit
- To download or print the notes, select the 'Download' or 'Print' buttons in the document viewer
How do I access my test and results?
Select 'Results' from the left bar of the appointments screen OR select 'Tests and Results' from the top navigation bar.
How do I request records that are not accessible through the Patient Portal?
- Select 'Messages' from the top navigation bar
- Select 'Compose Message'
- In the 'To' field, type in or select 'Medical Records' from the drop-down menu
- In the message field, indicate which records you would like our staff to process for you
- Select 'Send' to send your request to us
I’m having trouble accessing my records in the Patient Portal, what should I do?
No problem, you can also request records by filling out this form:
How do I check the date and time of my next appointment?
Log into your Patient Portal and click "Appointments" in the top navigation. Then, click "Upcoming Appointment" on the left hand side of the page. This will display all upcoming appointments you have scheduled.
I just made my New Patient Appointment, what’s next?
1: Upload your insurance card
Let’s avoid the insurance headaches be sure to upload your insurance card at least 48 hours before your New Patient Appointment. Without it we cannot bill your insurance and you will be considered a self-pay patient. If you didn’t get the text link to upload your insurance card, please contact us by chat or call 888.938.3838 and we’ll send you a new link.
2: Activate your Patient Portal
You will receive and email with the activation link. Didn’t get it? Simply chat or call us and we’ll send you a new invite.
3: Fill out your New Patient Paperwork in the Patient Portal
Most patients are glad they filled out their paperwork before their New Patient Appointment because it saves them a lot of time at their appointment.
Check out our New Patient Checklist for more information
What time do I need to arrive for my New Patient Appointment?
Once you arrive, we’ll have a couple forms for you to sign as well as a questionnaire your provider will use to assess your issues. Please come about 10-15 prior to your appointment time to complete these.
However, if you did not complete your New Patient paperwork, please arrive 20-30 minutes before your appointment to allow adequate time to complete your paperwork.
What do I need to bring to my New Patient Appointment?
1: Your insurance card and photo ID
2: A list of your medications (including dosages if you can)
3: Your insurance co-pay (if you have one)
What do I do if a referral is needed?
If a referral is required by your insurance, it will need to come from your Primary Care Provider (PCP). Please ask them to include your demographics, insurance, and any relevant office notes. Our fax number is: 888.919.1083
If you have any further questions about a referral please contact our office at 888.938.3838
Getting Ready for Your In-Office Procedure
How do I get ready for my In-Office Procedure?
Appointment Confirmation Text: Eight days before your appointment we'll text you to confirm your appointment time.
Medications: To help speed your recovery, there are three over-the-counter medications that you'll want to have on hand prior to your procedure: sinus rinses, saline spray, and Afrin.
Sometimes your physician will recommend a mild sedative be taken before your procedure. If this is the case, the prescription will be sent to your pharmacy one week prior to your appointment. (Please note you cannot drive when taking this medication.)
What to avoid before your procedure: Please avoid drinking alcohol 48 hours before your procedure and taking any unprescribed anticoagulant (blood-thinning) medications such as Aspirin or Ibuprofen 1 week before your procedure.
After Your Procedure: Most patients are surprised by how easy and pain-free in-office procedures are. Generally, they last less than 20 minutes and patients have very little downtime. You can return to normal activity right after the procedure, but we recommend taking it easy for the rest of the day.
What can I expect during my procedure?
- Please arrive 15 minutes before your appointment.
- You’ll be taken to a treatment room where your nose will be numbed using nasal spray and special cotton strips with a topical numbing agent.
- Your physician will meet with you to answer any additional questions you might have.
- They’ll then talk you through exactly what they’re doing as they perform your procedure(s).
- During this time, you might feel a little pressure in your nose, but most patients experience very little pain.
- The entire procedure(s) generally takes less than 20 minutes.
- And that’s it! In less than an hour’s time, you’ll be on your way to living a better life.
What will I need to do at home after my procedure?
Your at-home care after your procedure is really easy. The most important thing is to keep the inside of your nose moist…this helps your body recover quicker. Your provider will give you specific instructions, but generally they include a daily use of nasal rinses and sprays.
You can find more details on your care at home here:
How long does recovery take?
Most patients experience very little (if any) downtime. You’ll want to take it easy the day of your procedure, but you can resume normal activity the next day. It is recommended to avoid any excessive or strenuous activity for 48 hours after the procedure. You may feel like you have a slight cold or sinus infection for a few days, but congestion should start to improve within a week.
Will I need medications for my procedure?
Occasionally your provider will order prescription medications. These prescriptions will be sent you to your pharmacy one week prior to your appointment.
How do I know if any of my medication is a ‘blood-thinning’ medication?
What do other patients have to say about their procedure?
Everybody has a unique physiology and may react differently to our in-office procedures. However, after performing tens of thousands of them, we hear two things consistently:
1: “I can’t believe how easy that was.”
2: “I wish I would have done this years ago!”
Want to hear more of what patients have to say?
Can I travel after my procedure?
Yes, flying on a plane will not impact your recovery from the procedure.
What do patients have to say about Balloon Sinuplasty Recovery?
Here are our most common questions and answers about Balloon Sinuplasty: