Congratulations, you’ve taken the first step to finding relief for your sinus & sleep issues.
At your first appointment, you’ll meet with a Sinus & Sleep Specialist where you’ll notice our first priority is to listen. We want to know your symptoms, struggles and goals to determine the best treatment plan for you. You’ll also get a thorough Breathing Triangle Evaluation to help identify any underlying issues that may be causing your issues. From snoring to sleep apnea…sinus headaches to nasal congestion…allergies to runny nose -- we’ll help to get to the root of your problem so you can find relief.
STEP 1: Upload Your Insurance Card
Let’s avoid any billing headaches and make sure we have your insurance right. Please upload your insurance card once your link is sent via text (or email.)
A friendly reminder, we can’t bill your insurance if we don’t have a card on record.
STEP 2: Activate Your Patient Portal
Your Patient Portal is your ‘one-stop’ for all your info, including reminders, results, and notes. Watch for an email with an invite to activate your portal. Click the link in the email and it will guide you to your portal. Remember to activate within 72 hours of getting the email.
If you can’t find the email, it might be hiding in your spam folder. Having trouble? Give us a call.
STEP 3: Fill Out Your Patient Portal
Yep, paperwork made easy. Once in your Patient Portal you can fill out your paperwork in less than 5 minutes. Please complete all items marked with a red asterisk BEFORE your appointment. If not, arrive 15 minutes early and we'll help you complete it.
Once your Patient Portal is set up you'll be able to view upcoming appointments, visit notes, medical records, medications and more. Here is a Step-By-Step Guide to Your Patient Portal.
STEP 4: What To Bring To Your Appointment
Here are a few things you’ll want to bring to your appointment:
Your Insurance Card & Photo ID
Just in case there are questions- List of Your Medications
Include the dosages if you can - Your Insurance Copay (If you have one)
You can pay by credit card or check
That’s it! 4 easy steps and you'll be ready for your appointment. We look forward to seeing you.
If you have any questions on the above steps, please call us, we’re here to help: 888.938.3838
See you soon!
- The ADVENT Care Team
Frequently Asked Questions:
No worries. We’ll send you a new link. Just give us a call: 888.938.3838
If you're having trouble uploading your insurance card, give us a call and we can help you: 888.938.3838
Easy! Check our in-network insurance lists below. If you’re still not sure, call us and we’ll help you sort it out: 888.938.3838
For security reasons, the link to activate your Patient Portal expires after 72 hours. If it has expired, just click the 'forgot password' link and enter your user name (your user name is your email address) and a new link will be sent to you.
The email will be sent at least 2 days before your appointment. It may be hiding in your spam folder. Still need help? Simply give us a call: 888.938.3838
Once you hit 'save' in the Patient Portal your information is automatically submitted. Once you reach the 'Family History' page (last page in the Patient Portal) hitting 'save' will submit your information. Note: Once your info is saved and submitted this page also refreshes so your information will disappear.
At ADVENT, our goal is to uncover the root cause of the issues you're experiencing. The first step in this process is with a Breathing Triangle evaluation which includes a thorough exam of your nose and throat with an endoscope (a tiny camera on the end of a thin flexible tube). The endoscopy procedure is virtually pain-free and only takes a couple minutes. This procedure allows your medical provider to examine the inside your nasal airway to better diagnose the root cause of your issue. You and your provider will then discuss the diagnosis, as well as next steps, which may include a CT Scan or Home Sleep Study.
ADVENT specializes in treating patients 12 years of age or older. If your child is under 12, please consult their pediatrician for a referral to an ENT who specializes in treating children.
No, we do not treat ear issues. We are laser-focused on treating issues of The Breathing Triangle, including nose, sinuses and throat. If you are having issues with your ears, please consult your primary care physician for a referral.
We get it. Life happens. Call us and we’ll help you find a better time or cancel your appointment: 888.938.3838
Absolutely! We provide free aids and services to people who may find it a challenge to communicate effectively with us. This includes sign language interpreters, non-English interpreters and written communication in various formats. Simply call us to request this free assistance: 888.938.3838. You can read our Non-Discrimination Policy here.